Roblox explained that a 1,000 Robux hold could incorrectly add 2,000 Robux while the transaction log still showed one 1,000 Robux release. The company detected the problem on July 24, paused group payouts and holds processing, and deducted the duplicate amount to restore actual earned balances.

Group payouts and hold processing are now fully unpaused. Roblox says delayed and newly created holds are being processed and should appear in account and group balances over the next few days; it also said the correction does not remove genuine creator earnings.